Main Duties and Responsibilities:
- Prompt handling of telephone calls with high standard of telephone sales techniques.
- Providing customers with high standard of quality services at all time, and follow up on their needs along with accurate and best fare quotations.
- Work in harmony with all staff, follow up and accomplish all operational job requirements as per rules and regulations set by airlines along with Petra Travel rules and regulations .
- Keep good relation with customers, accounts and all airlines .
- Secure updated files of fares and emails.
- Full responsibilities of corporate account assigned by direct Manager.
- Daily closure and depositing of all funds and sales reports to central account.
Skills
- 1-3 years of work experiences in the same field .
- Good English and computer skills .
- Excellent Communication skills .
- Costumer service oriented .
- Problem solving skills .
- Hard worker .
- Able to work under pressure .
- Team player.
Education
Bachelor Diploma in Tourism or business or any related field.
Company Profile
Petra Tours is the leading tour operator in Jordan, specialized in accommodating the needs of tourists from all over the world. Having the advantage of marketing a country whose land of beauty and variety offers the best in modern, ancient, idyllic, and adventure-filled experiences, Petra Tours offers packages catering to archaeological, pilgrimage, incentive, cultural, business, sport, nature, bird-watching, and other special-interest groups.
Petra Holidays
Petra Holidays has played a leading role in the development of outgoing tourism from Jordan to all over the world, particularly since it was the first to launch the concept of scheduled chartered flights from Jordan to Greece, Spain, Romania, and Germany, to name but a few. A dedicated Outgoing Department, with fully-trained and experienced personnel, was created to further advance the specialized services on offer and cater to the specific requirements of holiday makers.
Petra Holidays' scope of services includes cruises, family vacations, treatments and spa packages, tailor-made exotic honeymoon offers and hotel reservation, whether business or pleasure. Petra World Travel
Petra World Travel have proudly put together a Front Office for Direct Sales and a back office along with Corporate Sales and Relationship Management System (CRM) for Corporate Accounts which will greatly improve the efficiency of our staff and innovatively reorganize the handling of corporate Accounts to the ultimate satisfaction of our clients. Petra World Travel (Corporate Travel Division) is uniquely placed to help companies organize, economize, streamline and account for their travel costs, paving the way of executives to achieve their objective with fewer problems and better cost efficiency.
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