Client Operation Manager - Abu Dhabi

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Position Description

Majid Al Futtaim Dalkia has been present in the UAE since November 2002, as a partnership between Majid Al Futtaim Group and Dalkia International, one of the world’s leading energy and facilities management companies which has been successfully operating for over 70 years. We provide a range of services designed to optimise the costs involved in managing the life cycle of major commercial and industrial buildings in the region.

As the Client Operation Manager, the primary function of this position will be to manage the contract between the company and client to ensure a satisfactory level of service is maintained. This will apply to single or multiple sites and one or more clients and will include but not be limited to the following:

* Manage and deliver the agreed service within budget
* First line contact with client representatives
* Leadership and management of staff and resources (subcontractors etc)
* Cost analysis, budget forecasts and preparation of reports
* Participate in devleopment of strategy with senior management team
* Exceed customer expectations in accordance with agreed service levels

Position Requirements

Ideally, you will be hold a degree in engineering or similar teamed with management experience within a Facilities and/or Operations environment. Exposure to an outsourced service provider model would also be an advantage.

Astute when managing budgets, you are also competent at analysing data and producing technical reports. An effective communicator and customer oriented individual, your ability to lead people and deliver on results will be essential to this role.

Other Benefits

Transport Allowance, Housing Allowance, Salik Allowance and Medical.

Other Allowances

Welcome Allowance - designed to assist with the expense of changing employment.

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